B2C RETENTION – VW BANK

To highlight the fact that VW Bank were offering to pay customers motor insurance if they took out finance with them a highly creative response-driven direct mail campaign was designed to communicate the proposition.

It leveraged the concept of a tax and insurance disc holder that sits in every car and used it as a vehicle to communicate the campaign message. The disc holder held 2 pieces that looked, at first glance, like a real tax and insurance disc.

But when taken out of the holder and opened up they were revealed as the letter and brochure elements of the campaign, which highlighted the fact that if the recipient took out finance with VW Bank before a clearly specified deadline then they’d have no insurance to pay for the coming year. VW Bank would reward them by paying it for them, as a ‘thank you’ for taking out finance with them.

 

B2C RETENTION – VW BANK.